Terms of Service
These Terms govern your use of Susignal — this website, the console, the API, and the Susignal apps for iPhone, iPad and Android — which Premsan Inc (“Premsan”, “we”, “us”) operates. By creating an account or using Susignal you agree to them. If you are a consumer, nothing here takes away a protection the law of the place you live gives you and does not let you waive.
1. The service
Susignal connects to a Supabase project you already have and keeps a board of the numbers you ask for. An assistant reads your project’s database to answer a question, writes the query for a number you want to watch, and keeps it on the board as a signal; each signal is read on the schedule you choose, and Susignal tells you when one crosses the line you set — in the console, and on your phone if you allow notifications. What it can do changes as we change it.
2. Your account
One person, one account. Keep your password to yourself; you are responsible for what happens under your account, and you should tell us promptly if you think someone else has got into it. If you sign in with Apple or Google, their terms govern the sign-in itself.
3. Age
You must be at least 16 to use Susignal, or older if the law where you live sets a higher age for agreeing to terms like these on your own.
4. The projects you connect
You connect a project by signing in to Supabase and allowing Susignal in. You must have the right to do that — to the project, and to the data in it, including any personal data about other people it holds. Your project, your database and your agreement with Supabase stay yours; Supabase’s own terms govern them.
Supabase grants SQL access only with read and write together. Susignal only reads your database: every statement it runs is checked as a read and runs inside a read-only transaction, and it never changes a row, a table or a setting. You give us a licence to read your database for you, to send what the assistant reads to the model that answers you, to keep your board, its readings and its log, and to hand them back to you, and for nothing else. We do not use your data to train models, and we never publish it. A read costs your database the work of running it; the assistant and the watch read it as often as you ask and your signals’ schedules need.
You can disconnect a project at any time, from the console or the app; its board, readings and log are deleted, and we let the grant go.
5. The subscription
Susignal is sold as a subscription, by the month and by the project: the price shown before you pay — at the checkout on the web, or by the App Store or Google Play in the app — is for each Supabase project your plan holds, and the plan holds as many as you pay for. Your first week is free; it begins when you connect your first project, and nothing is charged during it. When the week ends, the assistant, the watch that reads your signals, and connecting another project need a subscription that holds at least as many projects as you have connected; while it holds fewer, nothing is deleted, and your board stays open to read.
A subscription bought on the web renews each month until you cancel, which you can do at any time from the console; a change in the middle of a month is charged or credited for the part of the month that is left, and nothing is charged after the period you paid for. A subscription bought in the app is taken by the App Store or Google Play, renews under the store’s rules, and is cancelled in the store’s own subscription settings.
If you bought on the web and change your mind within 14 days of your first payment, write to us and we will refund it. A subscription bought in the app was taken by the App Store or Google Play, and a refund of it follows the store’s own policy and process. We may change the price; we will tell you before a change reaches you, and a change never applies to a month you have already paid for.
Stripe is the seller of record for a subscription bought on the web: Stripe takes the payment, and collects and pays over whatever sales tax, VAT or consumption tax your country charges on it — except in Japan, where the sale is Premsan’s own and Stripe neither collects nor files the consumption tax. The service, your work and everything else in these terms stay between you and Premsan. The price you are shown includes that tax, so the figure on the checkout page is the figure you pay, in your own currency, converted by Stripe — which is why it may not be the round number quoted elsewhere on our site. In the app, the App Store or Google Play is the seller of record in the same way, and the price it shows includes tax too.
6. The apps
We license you the Susignal app for iPhone, iPad and Android — we do not sell it to you — for your own use, on devices you own or control, under the rules of the store you got it from. The store’s own terms apply to the download and to purchases made inside the app. We may issue updates to the app and your device may install them automatically; these Terms apply to every version.
If you got the app from Apple’s App Store, the following also applies:
- Acknowledgement. These Terms are between you and Premsan only, not Apple Inc. (“Apple”). Premsan, not Apple, is solely responsible for the app and its content.
- Scope of licence. The licence is limited and non-transferable, to use the app on Apple-branded products you own or control, as the Usage Rules in the Apple Media Services Terms and Conditions permit, except that the app may be accessed and used by other accounts associated with you through Family Sharing or volume purchasing.
- Maintenance and support. Premsan is solely responsible for any maintenance and support of the app. Apple has no obligation to provide any.
- Warranty. If the app fails to conform to a warranty that applies to it, you may notify Apple, and Apple will refund you the price you paid for the app, if any. To the extent the law allows, Apple has no other warranty obligation for the app; anything else arising from a failure to conform is Premsan’s responsibility.
- Product claims. Premsan, not Apple, is responsible for any claim by you or a third party relating to the app or your possession or use of it, including product liability claims, a claim that the app fails to conform to a legal or regulatory requirement, and claims under consumer protection, privacy or similar law.
- Intellectual property. If a third party claims that the app or your possession and use of it infringes their intellectual property, Premsan, not Apple, is solely responsible for investigating, defending, settling and discharging the claim.
- Legal compliance. You represent that you are not in a country under a United States embargo or designated by the United States as supporting terrorism, and that you are not on a United States list of prohibited or restricted parties.
- Developer name and address. Premsan Inc, at the address in section 13, is the developer; questions, complaints and claims about the app go to the email address there.
- Third-party terms. You must comply with any third-party terms that apply to your use of the app.
- Third-party beneficiary. Apple and its subsidiaries are third-party beneficiaries of these Terms, and on your acceptance of them Apple has the right, and is taken to have accepted the right, to enforce them against you as a third-party beneficiary.
If you got the app from Google Play, the following also applies:
- Acknowledgement. These Terms are between you and Premsan, not Google LLC (“Google”). Your use of the app must also comply with the Google Play Terms of Service in force at the time.
- Privacy. Your use of the app is subject to our Privacy Policy. Premsan, not Google, is responsible for complying with the privacy law that applies to it and with the Google Play Developer Policies.
- Purchases. A subscription bought in the app is bought through Google Play and billed to your Google account, at the price Google Play shows before you confirm, and renews and is cancelled under Google Play’s rules. A refund follows section 5.
- Liability. Google has no obligation or liability to you with respect to the app or these Terms.
7. Acceptable use
You may not use Susignal to break the law, to read a database you have no right to read, to send unsolicited messages, or to do anything that harms other people who use it. You may not scrape it, drive it with automation, or try to get around the bot check, the read-only checks or the limits on a subscription. If you find a weakness, tell us at the address in the Privacy Policy rather than using it. We may slow, suspend or close an account that does any of this.
8. Closing your account
You can delete your account at any time, from the console’s Account page or from Account in the app. Everything held for you is erased at once and every grant is let go; the little that survives, and why, is named in the Privacy Policy. Your database at Supabase is not touched. Deleting your account does not cancel a subscription bought in the app; cancel it in the store first. We may suspend or close your account if you break these Terms or if the law requires it. If we ever shut Susignal down, we will tell you in advance and refund what you paid on the web for the part of a month you had not used.
9. Warranties and liability
Susignal is provided as it is and as it is available, without a warranty of any kind, express, implied or statutory, including any implied warranty of merchantability, fitness for a particular purpose or non-infringement. We do not promise that it will be uninterrupted or free of error, or that an answer the assistant gives, a reading it takes, a signal it keeps or a notice it sends is correct or complete.
To the extent the law allows, neither of us is liable to the other for indirect, incidental, special, consequential or punitive damages, or for lost profits, revenue, goodwill or data, on any theory of liability, even if told of the possibility; and our total liability for everything arising out of Susignal is limited to the greater of the amount you paid us in the twelve months before the event and one hundred United States dollars (US$100). Nothing in these Terms excludes or limits a liability that the law does not let us exclude or limit, including liability for fraud, for wilful misconduct or for gross negligence, and nothing limits the rights you have as a consumer.
10. Your responsibility to us
If a third party makes a claim against us because you connected a project or read data without the right to, or because of a breach of these Terms or of the law, you will cover the reasonable costs, including legal fees, that the claim causes us.
11. Changes
We may change these Terms. When a change matters we will say so in the console or the app, or by email, before it takes effect; continuing to use Susignal after that is agreeing to it. The date at the top is the version that stands, and we record which version you accepted when you created your account.
12. Governing law
These Terms are governed by the law of Japan, without regard to its conflict-of-law rules, and any dispute under them is brought before the courts of Osaka, Japan. If you are a consumer, you keep the protection of the mandatory law of the country you live in, and you may also bring a claim in its courts.
13. Contact
Premsan Inc — 530-0001, 12-12, Osaka Ekimae Dai-2 Bldg., 1-2-2 Umeda, Kita-ku, Osaka-shi, Osaka, Japan. support@susignal.com for questions, complaints and claims about Susignal.